Cancellation & Refund Policy – Muro Poster

We stand by our mission to motivate, but if something doesn’t feel right, we’re here to help.

Eligibility for Refunds

  • You can request a refund or replacement within 5 to 10 days of receiving your order.
  • Eligible reasons include:
    • Damaged poster on arrival
    • Wrong item received
    • Item not delivered (confirmed by tracking)

Non-Refundable

  • Due to the nature of motivational art, we do not accept refunds for “change of mind” or if the customer no longer feels motivated.

How to Request a Refund

  • Email us at helpmuroposter@gmail.com with your order number, a brief explanation, and a photo (if applicable).
  • Refunds (if approved) will be issued to your original method of payment within 5-7 business days.

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